Payment Methods

Ravensburger accepts the following credit cards for payment:

  • VISA

  • MasterCard

  • American Express

  • DISCOVER
You can shop with confidence knowing that transactions are protected by industry standard secure server software (SSL) - among the best software available today for secure e-commerce transactions. SSL encrypts your credit card number, name and address, so that it cannot be read as the information travels over the Internet.

We do not charge your credit card until the date in which your order is shipped. Your credit card will be authorized at the time of your order. As part of this authorization process, the credit card issuer will place a hold on your account for the purchase amount of your order. Authorized funds will be unavailable to you as Ravensburger prepares your items for shipment and may display as “pending” on your credit card’s online statement. The hold will be transformed to a charge when shipped or removed after a number of days determined by your banking institution - check with your bank for details.

If you cancel your order before your order is shipped, your credit card will not be charge for the purchase amount of your order, but any authorizations placed on your credit card account can take up to 30 days to expire.

You may see multiple charges on your credit card statement for orders containing multiple items that ship at different times.

For your security, your billing name and address must match that of the credit card used for payment. We reserve the right to cancel any order that does not match these criteria. We are not responsible for typographical errors.