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Payment Methods

Ravensburger accepts the following credit cards for payment:

• MasterCard
• American Express

You can shop with confidence knowing that transactions are protected by industry standard secure server software (SSL) - among the best software available today for secure e-commerce transactions. SSL encrypts your credit card number, name and address, so that it cannot be read as the information travels over the Internet.

We do not charge your credit card until your order ships from our warehouse.

Your credit card will be authorized when your order placed. As part of this authorization process, the credit card issuer will place a hold on your account for the purchase amount of your order. Authorized funds will be unavailable to you as Ravensburger prepares your items for shipment and may display as “pending” on your credit card’s online statement. The hold will be transformed to a charge when your order ships – or - removed after a certain number of days determined by your banking institution. Please check with your bank for details.

If you cancel your order before your order is shipped, your credit card will not be charge for the purchase amount of your order, but any authorizations placed on your credit card account can take up to 30 days to expire.

You may see multiple charges on your credit card statement for orders containing multiple items that ship at different times.

For your security, your billing name and address must match that of the credit card used for payment. We reserve the right to cancel any order that does not match these criteria. We are not responsible for typographical errors.