Terms and Conditions of Use

Welcome to ravensburger.com (the “Site”). Your access to and use of the Site is subject to these Terms and Conditions of Use (“Terms of Use”) and all applicable laws. The Site is operated by Ravensburger North America, Inc. (“Ravensburger”) from its offices within the United States. Ravensburger makes no representation that content, materials or information made available on or accessed through the Site are appropriate or available for use in other locations, and access to them from territories where their contents are illegal is prohibited.

The following Terms of Use apply to the Site. By accessing, browsing and/or using the Site, including all separate content, materials and information made available on or accessed through the Site - whether you are a "Visitor" (which means that you simply browse the Site) or a "Registered User" (which means that you have registered with Ravensburger) - you acknowledge that you have read, understood and agree to comply with these Terms of Use and all applicable laws. If you do not agree, do not use the Site. The term "you" or "user", as used in these Terms of Use, refers to a Visitor or a Registered User. The term "you" or "user", as used in these Terms of Use, refers to a Visitor or a Registered User.

Ravensburger may modify or change these Terms of Use, in whole or in part, at any time at its sole discretion by updating this posting without prior notice to users or liability. It is your responsibility to check these Terms of Use periodically for changes. Your continued use of the site following the posting of changes will mean that you accept and agree to the changes.
Photo Puzzle Terms and Conditions:
Terms and Conditions for the Bonus Program "Ravensburger Points"

1. Proprietary Rights

The Site, including the design, structure, selection, coordination, expression, “look and feel” and arrangement of content, and its content including text, graphics, images, photographs, illustrations, videos, audio, code, data, trademarks, service marks, logos, taglines, slogans, trade names and other material, made available on or accessed through the Site (collectively, the “Materials”) and any and all intellectual property and proprietary rights inherent therein or appurtenant thereto, are owned by Ravensburger or its licensors and are protected under both United States and foreign laws. Your use of the Site does not grant to you ownership of any of the Materials. Except as stated herein, none of the Materials may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means without the prior written permission of authorized personnel of Ravensburger, its licensors or the otherwise applicable rights holders.

The trademarks, service marks, logos, taglines, slogans and trade names (collectively, the "Marks") displayed on the Site or on the Materials are registered and unregistered Marks of Ravensburger, its licensors or other rights holders and may not be copied or used in any manner. Nothing contained on the Site or on the Materials should be construed as granting, by implication, estoppel or otherwise, any license or right to use any Mark displayed on the Site or on the Materials without the written permission of Ravensburger or the otherwise applicable rights holders. Your misuse, including any unauthorized use, of the Marks displayed on the Site or on the Materials is strictly prohibited.

2. Limited License

Subject to your compliance with these Terms of Use, you may (a) access and view the Materials on the Site on your computer or other device and (b) download any of the Materials displayed and identified on the Site as specifically available for downloading solely for your own lawful, personal, non-commercial use, provided that you retain all copyright and other proprietary notices contained in the Materials. Any rights not expressly granted herein are reserved. Notwithstanding the foregoing, any Materials or other content or information that are made available on or accessed through the Site with their own license terms, conditions and notices shall be governed by such terms, conditions and notices. In the event of any conflict, such additional or different terms, conditions and notices will prevail over these Terms of Use.
Except for the limited permission in the preceding paragraph, Ravensburger does not grant you any express or implied rights or licenses under any patents, trademarks, copyrights or other proprietary or intellectual property rights. You may not mirror the Site or any of the Materials on another web site or in any other media.

3. Use Restrictions and Prohibited Conduct

Any commercial or promotional distribution, publishing or exploitation of the Site or any of the Materials is strictly prohibited unless you have received the express prior written permission from authorized personnel of Ravensburger, Ravensburger’s licensors or the otherwise applicable rights holders. Other than as expressly allowed herein, no part of the Site or any of the Materials may be copied, reproduced, republished, uploaded, downloaded, posted, publicly displayed, published, modified, encoded, translated, transmitted or distributed in any way to any other computer, server, web site or other medium for publication or distribution without Ravensburger’s express written consent. You further agree that you may not alter, edit, delete, remove, otherwise change the meaning or appearance of, or repurpose, any of the Materials, including, without limitation, the alteration or removal of any trademarks, trade names, logos, service marks, or any other proprietary content or proprietary rights notices. You acknowledge that you do not acquire any ownership rights by downloading any copyrighted material made available on or accessed through the Site.

You agree that you shall not: (a) impersonate any individual or entity or misrepresent your affiliation with any other individual or entity; (b) use the Site in any manner with the intent to interrupt, damage, disable, overburden or impair the Site; (c) use the Site or any of the Materials in violation of Ravensburger's or any third party's intellectual property or other proprietary or legal rights; (d) use the Site or any of the Materials in violation of any applicable laws; (e) attempt (or encourage or support anyone else's attempt) to circumvent, reverse engineer, decrypt or otherwise alter or interfere with the Site, or make any unauthorized use thereof; (f) obtain or attempt to obtain any content, materials or information through any means not intentionally made publicly available or provided for through the Site; (g) attempt to gain unauthorized access to the Site through hacking, password mining or any other means; or (h) use or attempt to use any “spider”, “robot”, “bot”, “scraper”, “data minder” or any other program, device or algorithm, process or methodology to access, acquire, copy, or monitor the Site (or portions thereof) or Materials. The Site may be indexed by search engines that survey the Web and are available to the public generally.

4. Registration and Login/User Representations

Registration and/or login are required, among other things, to access certain portions of our Site, to subscribe to our newsletters, to create an account, to make certain Submissions and to obtain certain information or materials from Ravensburger.

By registering, you represent and warrant to Ravensburger that: (a) you are 18 years of age or older and the age of majority in your state of residence as of the time you register as a Registered User; (b) all information provided by you to Ravensburger during the registration process is truthful, accurate and complete; (c) you will comply with all terms and conditions of these Terms of Use; and (d) you will not use the Site, any of the Materials or any other content or information obtained from the Site, for any purpose that is unlawful or prohibited by these Terms of Use.

As a Registered User, you agree to maintain and promptly update your registration data as necessary to keep it true, accurate, current and complete. Ravensburger may terminate your access to the Site (or portions thereof) if any of the information provided is found to be inaccurate, false, out of date or incomplete, or for violating these Terms of Use and/or applicable laws, without prior notice or liability.

As part of the registration process, you are required to select and use a password. As a Registered User, you acknowledge that you are solely responsible for all activities that occur under your password or account while using the Site. You are responsible for maintaining the security and confidentiality of your password and monitoring and controlling access to your account. You agree to notify Ravensburger immediately of any unauthorized use of any account or password, or any other known or suspected breach of security.

If you no longer wish to be a Registered User, you may ask us to delete your account by contacting us through our Contact Page.

Children under the age of 13 are not permitted to register on the Site or use any functionality for which registration or the disclosure of personally identifiable information is required.

5. Site and Materials Disclaimer

Ravensburger does not promise or guarantee that the Site and/or the Materials are correct, current or complete. Ravensburger has no duty or policy to update any Materials or other content or information displayed, distributed or made available on or accessed through the Site and, therefore, such Materials, content or information should not be relied upon as being current as of the date you access the Site. Moreover, the Site and/or the Materials may include inaccuracies or typographical errors. Ravensburger makes no representations about the accuracy, reliability, completeness or timeliness of any of the Materials or of any other content or information displayed, distributed or made available on or accessed through the Site. You acknowledge that any reliance on any such Materials, content or information will be at your sole risk. Ravensburger will not be responsible for any loss, however arising, from use of, or reliance on any such Materials, content or information.

6. Disclaimer of Warranties

The site and materials are provided on “as is” basis without warranties or any kind, either expressed or implied. To the fullest extent permitted by law, Ravensburger hereby disclaims all express, implied, statutory and other warranties, guarantees or representations, including, without limitation, any warranties of title, merchantability, non infringement of third parties’ rights, and of fitness for particular purpose.

Ravensburger uses reasonable efforts to include accurate and up-to-date information on the site. Ravensburger, however, makes no warranties as to the accuracy, reliability, completeness or timeliness of the materials or of any other content or information displayed, distributed or made available on or through the site, about the results to be obtained from using the site and/or said materials, content or information. Ravensburger does not assume liability or responsibility for any error or omission in the contents of the site.

Ravensburger does not warrant that the site will operate error free or that the site, the materials or of any other content or information displayed, distributed or made available on or through the site will be timely, secure, uninterrupted or error free, free of viruses or other harmful components, or that defects will be corrected. Ravensburger reserves the right, in its sole discretion, to correct any errors or omissions in any portion of the site or the materials.

7. Limitation of Liability

To the fullest extent permitted by law, in no event shall Ravensburger be liable for any damages whatsoever (including, without limitation, direct, indirect, special, incidental or consequential damages, lost profits, or damages resulting from lost data or business interruption) resulting from or relating to the site, the materials or any other content or information displayed, distributed or made available on or through the site, or the internet generally, including, without limitation, the use or inability to use the site, any changes to or inaccessibility of the site, delay, failure, unauthorized access to or alteration of any transmission or data, any submissions by users, or any material, statement or information from a third party accessed on or through the site, whether based on warranty, contract, tort, or any other legal theory, and whether or not Ravensburger is advised of the possibility of such damages.

8. Indemnity

You agree to defend, indemnify, and hold harmless Ravensburger, its parent, subsidiaries and affiliates, and their respective directors, shareholders, officers, employees, agents, licensors and service providers from and against any claims, actions or demands, including without limitation reasonable legal and accounting fees, arising out of or resulting from your use of the Site or the Materials, your Submissions, your breach of these Terms of Use and/or violation of any applicable laws.

The Site may contain links to third-party web sites. These links are provided solely as a convenience to you and not as an endorsement by Ravensburger of the content or information available on such third-party web sites. Ravensburger is not responsible for the content or information available on linked third-party sites and does not make any warranty or representation whatsoever regarding same. Nor does Ravensburger make any warranty or representation regarding, nor does it endorse, any linked third-party web sites or the content or information appearing thereon or any of the products or services described thereon. Links to a non-Ravensburger web site do not mean that Ravensburger endorses, is affiliated or associated with, the linked third-party site, or accepts any responsibility for the content or information available on or use of such third-party site. .You will need to make your own independent judgment regarding your interaction with these linked third-party sites. If you decide to access linked third-party web sites, you do so at your own risk.

In general, Ravensburger does not object to links to the Site from third-party web sites. Unless Ravensburger has a written agreement with you, you may not use any of Ravensburger’s trademarks, service marks or trade names in or with your links. You may not present the link to the Site in any way that suggests Ravensburger has any relationship or affiliation with your web site or endorses, sponsors or recommends the information, products or services on your site, unless you have a specific written agreement with Ravensburger to do so. You may link to the Site using the plain text name of the Site. Link only to the home page of the Site. Do not, without Ravensburger’s written permission: (a) incorporate any of the Materials into your web site (e.g., by in-lining or framing); (b) use any of Ravensburger’s, trademarks, service marks, taglines, slogans, trade names or any other words or codes identifying Ravensburger or the Site in any "metatag". Ravensburger will not tolerate links from any web site that may adversely affect the name, reputation and/or goodwill of Ravensburger and/or its products or services. Ravensburger reserves the right to terminate permission to link to the Site at any time, for any reason.

10. Opt-Out/Discontinue

If you do not wish to receive information or other material or communications from us, you may “opt-out” of receiving these communications by sending us an e-mail at shop-us@ravensburger.com or by contacting us through our Contact Page.

If you sign up/subscribe to our newsletter(s) – either at the time you register with Ravensburger or by going directly to our Newsletter Page and registering your e-mail in order to subscribe - and you no longer wish to receive our newsletter(s), you may unsubscribe at any time by following the opt-out/unsubscribe link located within each newsletter or by going to our Newsletter Page.

Please note that “welcome” and service-related communications are not promotional in nature and, therefore, an opt-out option is not provided. These are simply to notify the user of a service they recently signed up for or to notify the user of Site-related issues.

11. Unsolicited Ideas Policy

Ravensburger or any of its employees do not accept or consider unsolicited ideas, proposals or materials, including ideas and proposals, including without limitation proposals for new or improved advertising campaigns or promotions, new or improved products, product enhancements, packaging, marketing plans or new product names. Please do not submit through the Site any unsolicited ideas, original creative artwork, suggestions, proposals or other works in any form to Ravensburger or any of its employees. The sole purpose of this policy is to avoid potential misunderstandings or disputes when Ravensburger’s products or marketing strategies, for example, might seem similar to ideas submitted to Ravensburger. If, despite our request that you not submit unsolicited ideas, proposals or materials, you still submit them, then regardless of any statements contained in your submission, you agree that the ideas, proposals or materials that you submitted may be treated as non-confidential and non-proprietary, and may be disseminated or used by Ravensburger for any purpose and in any way without any compensation, including but not limited to developing, manufacturing and/or marketing purposes. Notwithstanding the foregoing, Ravensburger is not required to use any such ideas, proposals or materials.

12. Submissions

Ravensburger does not claim ownership of any information or material including any data, questions, comments or suggestions, a user transmits posts or uploads to or through the Site, by any means, including, without limitation, by message boards, chat rooms or similar discussion forums, blogs, wiki pages, e-mail or otherwise (“Submissions”). All Submissions will be treated as non-confidential and non-proprietary and may be disseminated or used by Ravensburger and/or its parent, affiliates or subsidiaries, for any purpose and in any way without any compensation.

By making a Submission to or through the Site, you automatically grant Ravensburger an unrestricted, irrevocable, worldwide, royalty-free license to use, reproduce, display, publicly perform, transmit, distribute and create derivative works from such Submission, alone or as part of other works in any form, media, or technology whether now known or hereafter developed.

You warrant and represent that you shall not transmit, post or upload to or through the Site any Submission that is, or whole or in part, libelous, scandalous, inflammatory, discriminatory, defamatory, false, threatening, vulgar, obscene, pornographic, profane, abusive, harassing, invasive of another’s privacy, hateful or bashing, aimed at gender, race, color, sexual orientation, national origin, religious views or disability, or otherwise unlawful, or that violates or infringes on the privacy, publicity, intellectual property, proprietary, or contractual rights of any third party.

You further warrant and represent that to the extent you transmit, post or upload to or through the Site any Submission that constitutes a review, a testimonial and/or an endorsement of a product and/or service, you will clearly and conspicuously disclose the material connections you share with the seller of the product and/or service, including disclosing the fact that you are being paid to promote or review the product and/or service or from any links within your Submission whenever that is the case, based your review, testimonial and/or endorsements on your own independent evaluation of the product and/or service, not pass along misleading or unsubstantiated advertiser claims, and otherwise comply with applicable laws.

Ravensburger does not represent or warrant the truthfulness, accuracy or reliability of any content or information contained in any Submissions made to or through the Site by users or endorse any statements, representations or opinions expressed by users in their Submissions. Your reliance on content or information, including any statements, representations or opinions, contained in any Submissions made to or through the Site by other users shall be at your own risk. Any product claim, statistic, quote or other representation about a product and/or service contained in a Submission should be verified with the applicable manufacturer or provider.

Ravensburger is not responsible for screening or monitoring Submissions made to or through the Site by users. If notified by a user of any Submissions made to the Site allegedly in violation of these Terms of Use, Ravensburger may investigate the allegation and determine in good faith and its sole discretion whether to remove such Submission or any portion thereof. Ravensburger shall have no liability or responsibility to users for performance or nonperformance of such activities.

Ravensburger reserves the right not to post or to remove any information or material posted, uploaded, input or submitted to the Site for any reason, including, without limitation, any Submissions that, in its sole discretion, it deems to be in violation of these Terms of Use.
The foregoing is not intended to apply to any Personal Information (as that term is defined below), the use of which is governed by the Site's Privacy Policy, or to the use of digital images submitted through the Site in connection with Photo Puzzle orders, which are governed by the Photo Puzzle Terms and Conditions and incorporated herein as reference.

13. Privacy Policy

In order for you to access certain portions of the Site, you may be asked to provide information that personally identifies you, such as your name, mailing address, e-mail address and home and/or telephone numbers ("Personal Information"). If you make a Submission, communicate with us by e-mail or complete online forms or the like, any Personal Information provided in such Submission or communication will be subject to the Site's Privacy Policy and incorporated herein by reference.

14. Termination/Suspension

Ravensburger reserves the right, in its sole discretion, to terminate, change, suspend or discontinue any aspect of the Site or the Materials at any time and/or to restrict, suspend or terminate your access to the Site and/or any portion thereof, at any time, for any reason or for no reason at all, without prior notice or any notice.

15. Miscellaneous

Though the server is located in Germany and maintained by a third party service provider, the Site is based in state of New Hampshire, United States of America. Ravensburger makes no claims the materials, content or information provided on or accessed through the Site are appropriate or may be downloaded outside of the United States. Access to the Site and/or such materials, content or information may not be legal by certain persons or in certain countries. If you access the Site from outside of the United States you do so at your own risk and are responsible for compliance with the laws of your jurisdiction. These Terms of Use are governed by the internal substantive laws of the state of New Hampshire, without respect to its conflict of laws principles. Sole and exclusive jurisdiction for any action or proceeding arising out of or related to these Terms of Use shall be an appropriate state or federal court located in the state of New Hampshire. If any provision contained herein is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions set forth herein, which shall remain in full force and effect. No waiver of any term hereunder of these Terms of Use shall be deemed a further or continuing waiver of such term or any other term. These Terms of Use constitute the entire agreement between you and Ravensburger with respect to the use of the Site. Any changes to these Terms of Use must be made in writing, signed by an authorized representative of Ravensburger to be binding on Ravensburger. Notwithstanding the foregoing, Ravensburger, at its sole discretion and without notice, may change, modify, add or remove any portion of the Terms of Use, in whole or in part, at any time. Changes in the Terms of Use will be effective when posted. Your continued use of the Site and/or the services made available on or accessed through the Site after any changes to the Terms of Use are posted will be considered acceptance of those changes.

Photo Puzzle Terms and Conditions

The following Terms and Conditions apply to any Photo Puzzle order submitted through ravensburger.com (the “Site”). By submitting a Photo Puzzle order you acknowledge that you have read, understood and agree with these Terms and Conditions.

1. Photo Requirements

Any digital image submitted to Ravensburger via the Site in connection with a Photo Puzzle order (“Photo”) must be submitted in a .jpeg file format. The Photo cannot exceed a file size of 19MB, but must be at least 3 MB. The Photo must have a pixel dimension of 400x400 pixels, with a minimum of 300 dpi (dots per inch). The file submitted must not contain any protection feature designed to prevent its use in connection with the production of the Photo Puzzle that is the subject of the order, or any computer virus or other similar programs.

The Photo must be in keeping with Ravensburger’s positive brand image, must not contain nudity and must not violate or infringe moral, publicity or privacy rights of any person, living or deceased, or entity, or otherwise infringe upon any person’s or entity's personal, intellectual property or proprietary rights or any other third party rights.

You must either own all right, title and interest in and to the copyrights in the Photo or have express permission from the copyright owner to copy and use the Photo for all purposes related to the Photo Puzzle order you place with Ravensburger.

You agree not to upload Photos containing Offensive Content. Offensive Content includes, but is not limited to, images that contain inappropriate content or content that may be deem obscene, defamatory, libelous, threatening, pornographic, harassing, hateful, harmful to minors, inflammatory, racially or ethnically offensive, illegal or advocating illegal activities, unlawful, including, without limitation, violence, unsafe behavior or situations, or disparagement of any product, service, person or entity. You further agree that Ravensburger may determine at its own discretion what content it deems Offensive Content.

Ravensburger reserves the right to decline to produce a Photo Puzzle or otherwise process an order for a Photo Puzzle that contains Offensive Content or that otherwise fails to meet the requirements described in these Terms and Conditions. Ravensburger will notify you via e-mail in the event it declines to produce the ordered Photo Puzzle for any of the foregoing reasons.

2. Grant of License

In connection with the processing of a Photo Puzzle order, by submitting a Photo you grant Ravensburger the right and license to use the submitted Photo as required for the production of the Photo Puzzle that is the subject of your order. This includes the storage, copy and processing of the Photo and the right to use third party facilities for the production process.

3. Warranties and Representations

By submitting a Photo, you warrant and represent to Ravensburger that (a) you have all of the rights and authority necessary to submit the Photo for use in the production of the Photo Puzzle that is the subject of your order and the right to grant the rights granted hereunder; (b) that the Photo and such rights are in all respect free and clear of any claims or rights of third parties; (c) that the Photo contains no matter contrary to law or violates any applicable laws; and (d) to the extent any minor children appear on the Photo, you are custodial parent or legal guardian of the children and/or have the authority and necessary permissions to submit the Photo for use in the production of the Photo Puzzle that is the subject of your order.

4. Indemnification

You agree to indemnify and hold harmless Ravensburger and its parent, subsidiaries and affiliated companies, their respective successors and assigns, and any and all of their respective officers, directors, shareholders, employees, agents, representatives and licensees from and against any loss, damage or expense (including court costs and attorneys’ fees) that they may suffer or incur as a result or in connection with the use of the Photo in connection with the production of the Photo Puzzle that is the subject of your order or any breach or alleged breach of any warranty or representation made by you regarding said photo or order.

5. Quality of Photo Supplied

Ravensburger shall not be responsible for the final outcome of a print if the Photo you supply is of inferior quality. We will do our best to give you a quality finish but we will not be held responsible for the end product if the Photo quality is poor. It is your responsibility to ensure that the size and cropping areas are indicated and, where necessary corrected, before uploading the Photo. Ravensburger will print the Photo on the puzzle exactly as supplied by you. You acknowledge, however, that colors in the actual printed product – the Photo Puzzle - cannot be an exact color match to the uploaded Photo.

6. No Returns

Please note that due to their nature, customized/personalized items, such as Photo Puzzles, cannot be returned unless defective or damaged during shipment. You can request a replacement for the same item if it is defective or was damaged during shipment. In addition, once placed, orders for customized/personalized items cannot be canceled. Please check your order carefully before submitting it to us. Please refer to our Return Policy for additional terms and conditions.

7. Shipping and Delivery

While Ravensburger works hard to ship every order as quickly as possible, customized/personalized items, such as Photo Puzzles, have longer ship times. All such items will ship within 10-14 business days (Monday through Friday, excluding holidays). Orders for customized/personalized items cannot be combined with other orders. Please refer to our Shipping and Delivery Policy for additional terms and conditions.

8. Image Storage

Uploaded Photos will be deleted within 60 days of completion of their respective Photo Puzzle orders, and Ravensburger shall not be held liable for losses caused by such deletion.

Terms and Conditions for the Bonus Program "Ravensburger Points"

By reviewing these terms and conditions, checking the "I agree" box on the registration page and participating in the Ravensburger Bonus Program “Ravensburger Points”, you agree to the following terms and conditions governing the Ravensburger Bonus Program.

1. Overview of Ravensburger Bonus Program

The Ravensburger Bonus Program (the "Program") is a program sponsored by Ravensburger North America, Inc., ("Ravensburger") through which individuals can collect points by purchasing products in the Ravensburger Online Shop available through http://www.ravensburger.com/us/shop/index.html (the “Online Shop”).

2. Enrolling in the program

You can collect Ravensburger Points after creating a customer account ("Account"). An individual must have a unique valid e-mail address to create an Account. Prior to completing the registration process and enrolling in the Program, you must click on the "I Agree" check box to affirm that you - participant - agree to these Terms and Conditions. If you do not agree to these Terms and Conditions, do not check the box or participate in the Program.

3. Eligibility

The Program is open to legal residents of the 50 United States and the District of Columbia who are 18 years of age or older at the time of enrolment in the Program.

4. Collecting Points

You will receive Ravensburger Points for every purchase you make through the Online Shop. For every one US Dollar spent through the Online Shop, you will receive one Ravensburger Point in your Account. Purchase prices will always be rounded up to the next full US Dollar amount for calculation of Ravensburger Point purposes. Any existing Puzzle Points you already have will be converted to Ravensburger Points at a ratio of 1:1.

Your Ravensburger Points will be credited to your Account once your order has been delivered. You can review your current points balance in your Ravensburger Points Account by logging into your Customer Account. Points do not constitute property of a participant and may be revoked at any time by Ravensburger. Points may not be transferred or assigned, and are not transferable by operation of law or otherwise. Ravensburger Points are valid for only 2 years, after which they will be forfeited without compensation and deleted from your Account. The Ravensburger Points have no cash value and are only redeemable during for offered Rewards via the Program.

5. Rewards

If you have received a certain number of Ravensburger Points, you can exchange them for coupons, which can be used for purchases in the online shop (excluding reduced items). For 100 Ravensburger points you get a $10 voucher, for 200 a $25 voucher and for 500 a $75 voucher. Once you have exchanged your Ravensburger Points into a voucher, they will be deleted from your Points Account. The voucher contains a code that you can enter during your next purchase. It can be redeemed at www.ravensburger.us.

The coupon code is subject to the following terms and restrictions: i) the coupon code may not be used in connection with the purchase of reduced or clearance items; ii) the coupon code is only valid for 6 months after issuance by Ravensburger; iii) the coupon code can only be used for online orders with a minimum order value of $25 USD; and iv) only one coupon code can be used per order.

Coupon codes will be sent to the e-mail address provided by you in your Account. Ravensburger is not responsible for lost, misdirected or undelivered e-mails. Ravensburger is also not responsible for e-mails that are returned to Ravensburger, provided Ravensburger addressed the e-mail to the e-mail address given by the participant. Participants are encouraged to check their spam/junk e-mail folders to ensure communications from Ravensburger are received. Participants are responsible for ensuring that their Account information is accurate and up to date.

No substitutions or rain checks. All point redemptions for Rewards are final.

6. Additional Terms and Conditions

  • Ravensburger reserves the right to change these Terms and Conditions at its sole discretion. Participant's continued participation in the Program constitutes his or her assent of any changes to these Terms and Conditions. Participants are responsible for remaining knowledgeable as to any changes Ravensburger may make to these Terms and Conditions. The most current version of these terms and Conditions will be available at and will supersede all previous versions.
  • All Terms and Conditions are applicable to the full extent permitted by law.
  • Void where prohibited.
  • This Program is not to be combined with any other offer.
  • Ravensburger has the right, at its sole discretion, to disqualify any individual found to be tampering with the operation of the Program or any Ravensburger website, or to be acting in violation of these Terms and Conditions. Any use of robotic, automatic, macro, programmed, third party or like methods to participate in the Program will void any attempted participation effected by such methods and result in disqualification of participant utilizing same.
  • All questions or disputes regarding eligibility for the Program, interpretation of these Terms and Conditions, collection or redemption of Ravensburger Points, or a participant’s compliance with these Terms and Conditions will be resolved by Ravensburger in its sole discretion.
  • Ravensburger reserves the right to extend, modify, temporarily suspend or terminate the Program at any time, for any reason, with or without notice, even though participants’ ability to accrue points may be affected.
  • Participants agree (and agree to confirm in writing) that Ravensburger and any and all of their respective officers, directors, shareholders, employees, agents, representatives, and licensees (collectively, the "Released Parties") are released and will have no liability whatsoever for, from and against any and all claims, demands, fees, liability for any injuries, losses or damages of any of nature to person(s), including death, or property resulting in whole or in part, directly or indirectly, out of, in connection with or from participant's participation in the Program and/or acceptance, possession, use or misuse of any Reward including, without limitation, any claims based on breach of contract, infringement of intellectual and/or proprietary rights, publicity rights, defamation or invasion of privacy.
  • Under no circumstances, including negligence, shall the released parties be liable for any direct, incidental, indirect, special, consequential, exemplary or punitive damages, including but not limited to loss of profits or harm to business or reputation, arising out of participant’s participation in the program, posting on or access and/or download of any materials or information from any web site owned, operated or controlled by any released party, the program or rewards offered through the program, including without limitation loss or damage to property and, to the maximum extent permitted by law, damages for bodily or personal injury, even if the released parties have been advised of the possibility of such loss or damages. Participant agrees that, to the maximum extent permitted by law, the aggregate liability of the released parties arising out of any kind of claim (whether in contract, tort, or otherwise) shall not exceed $1.00.
  • Released Parties are not responsible and shall have no liability for lost, late, incomplete, misdirected, or undeliverable e-mail, registrations, or for any computer, programming, telephone, satellite, cable, network, electronic or Internet hardware or software malfunctions, failures, connections, or availability, or garbled, corrupt or jumbled transmissions, service provider/Internet/Web site/use net accessibility, availability, or traffic congestion, or any technical error, or unauthorized human intervention, or the incorrect or inaccurate capture of registration information, unique codes, or the failure to capture, or loss of, any such information.
  • These Terms and Conditions constitute the entire agreement between Program participants and Ravensburger pertaining to the subject matter hereof.
  • If any one or more provisions of these Terms and Conditions are held to be invalid, illegal or unenforceable by a court of competent jurisdiction, such invalidity, illegality or unenforceability shall not affect the validity, effect or enforcement of any other provision or provisions of these Terms and Conditions.
  • These Terms and Conditions shall be interpreted in accordance with New Hampshire law without regard to its conflicts of laws provisions to the extent that the application of the laws of another jurisdiction would be required thereby. Participant agrees that the state and federal courts located in New Hampshire shall have exclusive jurisdiction over any dispute arising from or relating to these Terms and Conditions, this Program or participant's participation in this Program, and participant consents to the personal jurisdiction and venue thereof.